Refund Policy

Potluckr ("we", "us") is operated by Go Tech Zone, LLC. This Refund Policy explains when and how you can request a refund for a paid Potluckr Pro subscription.

14-day money-back guarantee

We offer a 14-day refund window on Pro subscriptions. If you're not satisfied with Potluckr Pro, you can request a full refund within 14 days of your initial payment date.

New subscriptions also include a 14-day free trial — you won't be charged until the trial ends, so most users have already evaluated the product before any payment is taken.

How to request a refund

Refunds are processed by our payment provider, Paddle, who acts as the Merchant of Record for all Potluckr purchases. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Contact us and we'll help process your request.

Cancellations and renewals

You can cancel your subscription at any time from your account's "Manage subscription" link, which opens the Paddle customer portal. Cancellation takes effect at the end of your current billing period — you keep Pro access until then. We don't charge cancellation fees.

For renewal charges (after the first billing period), the same 14-day refund window applies from the date of each renewal payment.

Statutory rights

Nothing in this policy limits any statutory consumer rights you may have under applicable law.

Questions

Email us via the contact page if you have any questions about a charge or a refund.